Privacy Policy
Effective Date: 02 February 2025
At Unaggi, we are committed to protecting your privacy and handling your personal data with transparency, care, and integrity. This policy explains how we collect, use, and protect your information when you engage with our website, services, courses, coaching, and digital resources.
1. Who We Are
Unaggi provides emotional intelligence education, coaching, and digital resources designed to support personal and professional development.
If you have any questions about this policy or your data, you can contact us at:
Email: [email protected]
2. What Information We Collect
We may collect and process the following information when you interact with us:
- Personal details such as your name and email address
- Information you provide when signing up for services, courses, or lead magnets (such as quizzes or downloads)
- Coaching or programme-related information you choose to share
- Payment and transaction details (processed securely via third-party providers)
- Website usage data (such as pages visited, time spent, and interactions)
We only collect the information necessary to deliver our services and improve your experience.
3. How We Use Your Information
We use your information to:
- Deliver our services, courses, and coaching
- Provide personalised insights, content, and support
- Send relevant emails, resources, and updates related to emotional intelligence
- Manage client relationships and communication
- Improve our website, services, and user experience
- Process payments and maintain records
We will never sell your personal data.
4. Legal Basis for Processing (GDPR)
We process your data based on:
Consent – when you opt in to receive communications or access resources
Contractual necessity – when processing is required to deliver services you have purchased or enrolled in
Legitimate interest – to improve our services and provide relevant, valuable content
You have the right to withdraw your consent at any time.
5. How We Store and Protect Your Data
We take appropriate technical and organisational measures to protect your personal data, including secure systems and restricted access.
Your data is stored only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
6. Sharing Your Information
We may use trusted third-party providers to support our services, including:
- Email marketing platforms
- Payment processors
- Website hosting and analytics tools
These providers process your data securely and only on our behalf.
We do not sell or share your data for third-party marketing.
7. International Data Transfers
Some of our service providers may store or process data outside the UK or European Economic Area (EEA).
Where this occurs, we ensure appropriate safeguards are in place to protect your data in line with GDPR requirements.
8. Your Rights (GDPR)
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at the email above.
9. Email Communications
If you opt in, you may receive emails from us containing insights, resources, and updates related to emotional intelligence, coaching, and our services.
You can unsubscribe at any time using the link in any email.
10. Cookies and Tracking
We may use cookies and similar technologies to:
- Understand how users interact with our website
- Improve functionality and performance
- Support marketing and analytics
You can manage or disable cookies through your browser settings.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
We encourage you to review their policies before providing any personal data.
12. Updates to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements.
The latest version will always be available on this page.
13. Transparency Commitment
We believe your data should be handled with clarity and respect.
We only collect what we need, use it responsibly, and give you full control over your information.
If you have any questions, please contact us at [email protected].
